Tensions at Frankfurt Airport: Swissport Takes Over Ground Handling, Wisag Steps In

A shift in licensing for ground handling services at Frankfurt Airport is causing disruption. Swissport International AG, a leading global ground handling provider, has been awarded the contract. However, the transition is proving challenging, as Swissport will not be fully operational by February 2025.

Swissport Replaces Wisag – A Transition with Challenges

Since 2018, the Wisag Group has been responsible for ground handling at Frankfurt Airport. This license, renewed every seven years under EU regulations, was awarded to Swissport in 2024. The services include loading, unloading, and maneuvering aircraft.

Despite the official start date of February 1, 2025, Swissport has announced that it will only be fully operational by November 2025. In the interim, they can handle only smaller aircraft like the Airbus A320 family. They lack the personnel and equipment to service larger planes such as the Airbus A350.

Subcontracting Solution: Wisag Remains Active

To maintain ground handling operations, Fraport AG, the airport operator, has implemented a transitional solution. Wisag will continue as a subcontractor, providing services for Swissport with approximately 600 employees.

“We feel a responsibility as a regionally rooted company to ensure operational safety for airlines at Frankfurt Airport while offering our employees stability,” said Michael Wisser, CEO of the Wisag Group.

Criticism of the Licensing Decision

Wisag has initiated legal action against the licensing decision. The main point of contention: Despite Swissport’s early acknowledgment that it would not meet requirements in time, the Hessian Ministry of Economics insisted on the change.
During the tender process, personnel deployment concepts were evaluated. Despite Wisag’s proven track record of reliable service, Swissport was chosen, a decision that has sparked criticism from Wisag, labor representatives, and airlines.

Staff Shortages Strain the Transition

Swissport has partly blamed Wisag, claiming that Wisag retained its airfield staff. After the licensing decision, Swissport offered Wisag employees opportunities to transfer, but many chose to stay with Wisag. The Verdi labor union has criticized this rivalry, stating it further unsettles already anxious workers.

Legal Disputes and Operational Safety

Wisag argues that the swift transition risks operational safety. Resolving the legal dispute over the licensing decision could take years, while Swissport continues to struggle with staffing and capacity issues. The ministry maintains that EU regulations mandate the transition, even if subcontracting solutions are necessary.

Parking at Frankfurt Airport FRA with Parkwell.com

Travelers using Frankfurt Airport can benefit from Parkwell’s extensive parking services. With flexible booking options and transparent pricing, parking at Frankfurt Airport becomes simple and convenient. The platform offers various parking solutions tailored to the needs of both leisure and business travelers.

Shuttle Parking Frankfurt Airport – Just 7-12 Minutes Away

For those seeking an affordable and practical solution, the shuttle service is an excellent choice. Parking providers are located just 7 to 12 minutes from the airport. After parking, customers are transported directly to the terminal via a comfortable shuttle. This service is particularly suitable for long-term parking and stress-free travel.

Valet Service Frankfurt – Secure Vehicle Handover at the Airport

For maximum convenience, travelers can opt for the valet service. Vehicles are handed over directly at the terminal and securely parked by trained staff. This premium service is ideal for business travelers or families with significant luggage. Upon return, the car is ready at the terminal for a seamless departure.

Terminal 1 or Terminal 2 – Parking at Frankfurt Airport

Parkwell provides parking options conveniently located for both Terminal 1 and Terminal 2. Regardless of the terminal, travelers can expect short distances and smooth transitions to the check-in area.

Airport Parking Frankfurt – Park & Walk

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Here Are 10 Frequently Asked Questions (FAQ) About Parking and Services at Frankfurt Airport with Parkwell.com

1. How does the valet service at Frankfurt Airport work?

With the valet service, you hand over your vehicle directly at the terminal to a trained staff member, who parks it securely. Your car is ready at the terminal upon your return.

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All parking lots are fenced, well-lit, and monitored by video surveillance. Regular patrols ensure vehicle safety.

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Reservations are quick and easy via Parkwell.com. After entering your travel details and selecting a service, you’ll receive a booking confirmation by email.

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Most parking providers monitor flight statuses and adjust accordingly in case of delays. Contact the provider for extended delays.

9. Can I find a parking spot at the airport without booking?

This is not recommended, as availability cannot be guaranteed. Online reservations via Parkwell.com secure a spot and often come with better rates.

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Yes, Parkwell.com regularly offers promotions and discounts, especially for early bookings or long-term parking. Check the website or newsletter for details.

Article Author

Lena Müller

Operations

<p><span style="white-space:pre-wrap;">With a Bachelor's degree in Supply Chain Management and over five years of hands-on experience, Lena's contributions have been nothing short of transformative.</span></p>